Privacy Policy | Mr Biomed Tech

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At Mr Biomed Tech, your privacy is of the utmost importance to us. This Privacy Policy describes how we collect, use, safeguard, and share information that is obtained through the use of our website and services, and through communication channels. By using our site or availing of our biomedical equipment services, you agree to the practices outlined in this policy. We may amend this Privacy Policy from time to time as our services evolve. We encourage you to review our Privacy Policy regularly.

Information We Collect

We only collect personally identifiable information if it is voluntarily provided by you. This may take place when you submit a contact form, request a service consultation, schedule repairs, make a purchase, or communicate with our team. Depending on the interaction, we can collect:

  • Name (billing and shipping)
  • Business or facility name
  • Email address
  • Phone number
  • Billing address and shipping address
  • Payment information (processed securely; we do not store credit card information)
  • Information about equipment requests, repair requirements, or transactional requirements

If we have problems with completing a transaction or answering an inquiry, we may use this information to contact you directly.

How We Use Your Information

All collected information is used strictly for business purposes connected with the delivery of our biomedical services including but not limited to:

  • Order processing, rentals, repair and service requests
  • Creating invoices and transaction documentation
  • Scheduling of consultations or dispatching of technicians
  • Providing customer support and operation updates
  • Sending optional promotional emails about new services/equipment options/policy updates.

Mr Biomed Tech does not sell, rent or reveal your personal information to third parties outside our organization except when necessary to complete your requested transaction or when legally required.

Log Data

Our servers record the “Log Data” whenever you visit the Mr Biomed Tech website. The 
“Log Data” is an automatic collection made on behalf of Mr Biomed Tech, using standard web protocols, for purposes relating to website performance, security, and user experience improvements. “Log Data” does not reveal your identity unless you input additional information (through submitted forms or by logging into your account).

Log Data may include:

  • Your device’s IP address
  • Browser type and version
  • Pages you visit on our site
  • Date and time of your visit
  • Time spent on each page
  • Referring website or search query
  • Technical data related to device performance and connection

We use this information to monitor site functionality, enhance navigation, diagnose server issues, track usage patterns, and ensure the reliability of our digital services. Log Data may also be used for security purposes, including detecting fraudulent activity or unauthorized access.

Cookies and Browsing Information

Our website may use cookies (small text files stored on your browser) to enhance your browsing experience, identify returning visitors and remember your preferences. Cookies do not have the ability to access personal files or obtain information from your device.

Cookies may be used for:

  • Site analytics and performance intelligence
  • Verifying the returning users
  • Remembering preferences of registered accounts

You may disable cookies in your browser settings. However certain features or functions of our site may not work as intended without cookies.

Information Sharing

Mr Biomed Tech will never sell your personal identifiable information. We may provide limited data to the following only under the following circumstances:

  • With trusted service providers or partners strictly help in fulfilling your requested service
  • To fulfill legal requirements or to respond to legal requests
  • To safeguard the rights, property of the Mr Biomed Tech, our users or other people
  • To enforce Website Terms & Conditions or Service agreements

Non-identifiable statistical data aggregated may be shared with vendors for analytics or performance evaluation. No personal identifiers are included in this information.

Your Rights and Your Control Over Your Information

You have complete control over your private data. At any time you can get in touch with us to:

  • Request access to the information we have about you
  • Update or correct your information
  • Request deletion of your personal data
  • Opt out of e-mails or SMS communications
  • Express concern about the use of your data

We will do our best to answer all requests that are submitted to us through the contact information included on our website.

Security

We take great precaution to protect your information. This includes using secure servers, encrypted transmissions, firewalls, intrusion-detection systems and restricted internal access. Only employees who need information in order to perform essential job functions - including billing or customer service - are allowed access to identifiable data.

While we take industry standard security practices, no data transmission over the Internet can be guaranteed completely secure. Email communication particularly may be vulnerable until reaching our internal systems. Once received, we take harsh measures to protect your information.

We do not save credit card information on our servers.

Protecting Your Own Information

If you create a registered account with our site, or access into a customer portal we recommend you protect your login credentials. Never share your password and make sure to log out after finishing your session at a shared or public device.

Links to External Sites

We may employ links from our website to external partners or third party service providers. While we do our best to only link to good sites, Mr Biomed Tech is not responsible for the privacy practices of external websites. We encourage users to check the privacy statements of any site they are visiting.

Modifications to This Privacy Policy

Any material changes in this Privacy Policy will be posted on this page. In case applicable, we can also notify you directly through an email.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy, please contact Mr Biomed Tech on our phone number +1 (469) 767-8853 or through our email service@mbmts.com.

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